COVID-19 Policies

Your safety is our top priority here at Norwich Dining Services. We are closely monitoring COVID-19 guidelines directed by the Centers for Disease Control and Prevention, federal, state and local officials to make sure we are bringing you the most up-to-date information as we continue to navigate through the pandemic. Our team has worked diligently to implement robust policies and procedures aimed at keeping the entire Norwich University Community safe while on campus and in our dining locations. For information on everything we are doing, please click through the areas of focus below.

 
  • Mandatory self-monitoring and reporting of symptoms by all employees
  • Testing of all employees throughout the semester
  • 6-foot physically distanced workspaces in our kitchen, serving and prep areas
  • Face coverings and gloves worn by all team members
  • Added team members to assist with enhanced cleaning procedures and service
  • Enhanced hand-washing policies for all team members
 
  • Contactless payment is available at all dining locations with Bite for Universities (Bite Pay, Meal Swipes, Meal Points and Cadet Cash), Apple Wallet, Google Pay and Samsung Pay
  • Mobile ordering for The Mill and Dunkin’ can be done through the Bite for Universities app. Please register for your account at bite.sodexo.com.
  • Menus with complete nutritional information are available on both Bite for Universities and our website so you can plan your meal ahead of time
 
  • Maximum capacities established for all serving and seating areas
  • Tables at dining locations removed or spaced apart for social distancing
  • Plexiglass partitions installed at all counters and pickup locations
  • Single points of entry and exit at all dining locations
  • Directional signs installed for customer traffic flow
  • Clearly marked floor signs to help keep guests 6 feet apart
 
  • Face coverings are required at all dining locations
  • All meals will be served with disposable single-use utensils
  • All self-serve stations around campus now operated by an attendant
  • All condiments will be provided in individual packets for self-service in Wise Dining Hall and upon request at our retail dining locations.
 
  • All resident students have been automatically enrolled in the Unlimited Meal Plan
  • Students have been assigned a breakfast, lunch and dinner mealtime at Wise Dining Hall based on their class schedule. Should the assignment conflict please visit the Cadet Card Office on the second floor of the Wise Campus Center.
  • Meal swipes are redeemable, in addition to Wise, at The Daily Grind from 7 a.m. – 1:00 p.m. Monday-Friday and Partridge Pub from 11 a.m.-7 p.m. 7 days a week.
  • If you have any special dietary needs, please make sure to contact us directly so we can best accommodate you. You can visit the Dining Service Main Office in the Wise Campus Center or call us at 802-485-2297